Thank you for choosing Hudson Valley Credit Union as your financial partner. We’re excited to support you throughout your financial journey. From lending and financial planning needs to insurance, we’ve got you covered. To maximize your membership, we’re providing the following tips and information that will help support you during your journey.
Online Access Through Internet Banking & Mobile Banking
Internet Banking and Mobile Banking
use the same username and password to login, so you can use either system, or both – the choice is yours. Self-registration is available for new, personal users if we have an email address on file for you. You will need the member account number you were provided at the time your membership was established to get started.
Once registered for Internet Banking or Mobile Banking, consider enrolling in eStatements
to receive your statements electronically, create CUAlerts
to monitor and manage your account activity through event-triggered email and text message notifications, and pay your bills with our Bill Pay
service. View our Internet Banking tips
to review information about additional features and functionality of Internet Banking and Mobile Banking.
You can view the ACH/MICR number (commonly referred to as account number) which you can use for electronic transactions within Internet Banking. Both accounts and loans have MICR numbers for reference. The MICR number is located in the Account Details
tab of a given account and is labeled ACH/MICR Number. The routing number is located at the bottom of every page of our site and is also located in the Account Details
Funding Your New Accounts with an Electronic Transfer
If you are opening your account(s) with an electronic transfer of funds from an account at another financial institution, you will need to validate two small deposits and two small withdrawals that we make from that account. You will receive an additional email from us with further instructions about this process. Once validated, the funds will be deposited to your new account. If over $2,500, your funds will be on hold for 5 business days after account opening.
Check Deposits & Mobile Deposits Made During Your First 30 Days of Membership
Any checks you deposit over $225 during the first 30 days of membership, including payroll checks, will have a 5 business day hold on them. You can use Mobile Deposit
to make deposits via your mobile device anytime, anywhere! During the first 30 days of membership, there is a daily limit of $1,500 and a rolling 30-day limit of $6,000. After that, your limits will increase! For more information, reference our Truth in Savings Disclosure and Account Agreement
and our Remote Deposit Capture Services Agreement Terms and Conditions
ATM and Visa® Debit Cards
If you requested an ATM card or Visa Debit Card, the card will arrive within 7-10 business days. A Visa Debit card can be used everywhere Visa Debit is accepted—and as you spend, you earn HVCU Rewards! bonus points that can be redeemed for cash back credit, gift cards, merchandise, travel, and charitable rewards. You can also conveniently use the card to conduct transactions at over 85,000+ surcharge free ATMs nationwide. Also, don’t forget to load your card into your mobile wallet for contactless and secure spending.
If you ordered checks, your order will arrive in 7-10 business days.
Create a Unique Identification PIN When You Call Us
Our phone system offers enhanced functionality that may save you time the next time you call our Contact Center. You can create a unique PIN for our phone system that allows you to verify your identity and obtain account information such as the available balance and last deposit on your most recently used checking account, without waiting to speak to a representative. The unique PIN you create for our phone system is also the same one used for MAGIC
, our audio response phone banking system. Follow these steps to create your PIN:
- Call 845.463.3011/800.468.3011 and select option 0, then option 2.
- Enter your Member Account Number and follow the instructions.
- Please note: To create your PIN, you must call from the phone number that we have on file for you. You will know you are calling from the phone number we have on file if you are asked to enroll in our Contact Center’s enhanced phone menu.
We recognize there are many financial institutions to choose from and appreciate that you’ve made the decision to trust us with your financial needs.