Live Chat
Click the Live Chat bubble at the lower right corner to chat
with us during regular business hours.
Our chatbot Lee also offers automated assistance for times
when staff are not available to speak with you.
Book a Branch Appointment
Use our online scheduler to book a branch appointment for non-teller transactions during regular business hours.
Call Us
Main Number:
845.463.3011 / 800.468.3011
TDD for Hearing Impaired:
845.463.1709 / 800.468.7886
HVCU Rewards! Customer Service:
877.205.0703
Visa Gift Card Activation:
833.729.2843
Write Us
Hudson Valley Credit Union
PO Box 1071
Poughkeepsie, NY 12602-1071
Send Us an Email
Please note: If you are emailing confidential info, such as W2s or wage statements, please use our secure email system to protect this information in transit.
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Holiday Closures
When our branches are closed you can access your accounts through ATMs, Internet Banking, Mobile Banking, Bill Pay, and MAGIC.
- January 2, New Year’s Day
- January 16, Martin Luther King Jr. Day
- February 20, Presidents’ Day
- May 29, Memorial Day
- June 19, Juneteenth
- July 4, Independence Day
- September 4, Labor Day
- October 9, Columbus Day
- November 11, Veterans Day
- November 23, Thanksgiving Day (offices also close at 3 pm ET on Wednesday, November 22)
- December 25, Christmas Day (offices also close at 1 pm ET on December 23)
- December 30, Offices close at 1 pm ET