Berkshire Bank Conversion Timeline
Your Berkshire branch locations will close on Friday, September 27 at 3PM ET to prepare for account conversion, and will reopen as Hudson Valley Credit Union on Monday, September 30 at 9AM ET. In order to prepare for conversion weekend, please take note of these key dates, so you can plan accordingly.
Branches, ATMs, & Support Departments
| Fri, Sept 27 | Sat, Sept 28 | Sun, Sept 29 | Mon, Sept 30 | |
|---|---|---|---|---|
| Converting Berkshire Bank Locations | Close at 3PM ET
|
Closed
|
Closed
|
Open at 9AM ET as HVCU
|
| Converting Berkshire Bank ATMs | Limited availability – HVCU surcharge-free ATM networks available after 5PM ET
|
Limited availability – HVCU surcharge-free ATM networks available
|
Limited availability – HVCU surcharge-free ATM networks available
|
Limited availability - HVCU surcharge-free ATM networks available
|
| HVCU ATMs | Available after 5PM ET, including HVCU surcharge-free ATM networks
|
Available, including HVCU surcharge-free ATM networks
|
Available, including HVCU surcharge-free ATM networks
|
Available, including HVCU surcharge-free ATM networks
|
| HVCU Locations | No Berkshire Bank transactions
|
No Berkshire Bank transactions
|
Closed
|
Normal operating hours - view our branch locations
|
| Conversion Support 845.463.3011, option 7 |
8AM ET – 9PM ET
|
9AM ET – 5PM ET
|
9AM ET - 5 PM ET
|
8 AM ET – 9 PM ET
|
Debit / ATM Cards
| Fri, Sept 27 | Sat, Sept 28 | Sun, Sept 29 | Mon, Sept 30 | |
|---|---|---|---|---|
| Debit / ATM Cards | Use Berkshire Bank ATM/Debit Card until 5PM ET
Activate and begin using HVCU Visa Debit Card after 5PM ET |
Funds from Berkshire Bank account(s) available by 7PM ET for both HVCU ATM and Visa Debit cardholders*
|
Use new HVCU ATM/Visa Debit Card
|
Use new HVCU ATM / Visa Debit Card
|
*Members can begin using ATM cards on Saturday, September 28 at 7PM ET once funds are available and the card has been activated.
Personal & Business Accounts
| Fri, Sept 27 | Sat, Sept 28 | Sun, Sept 29 | Mon, Sept 30 | |
|---|---|---|---|---|
| Online Banking & Mobile Banking | Use Berkshire Bank services until 5PM ET
|
Unavailable
|
Unavailable
|
Use HVCU Services
|
| Bill Pay | Use Berkshire Bank services until 3PM ET
|
Unavailable
|
Unavailable
|
Click here for Bill Pay availability
|
Online Statements |
Use Berkshire Bank services until 5PM ET
|
Unavailable
|
Unavailable
|
Enroll in HVCU eStatements
|
| P2P Payments | Use Berkshire Bank services until 3PM ET
|
Unavailable
|
Unavailable
|
Enroll in HVCU's HV$end service
|
| Telephone Banking | Use Berkshire Bank services until 5PM ET
|
Unavailable
|
Unavailable
|
HVCU's Telephone Banking through MAGIC available
|
| ACH Origination Services | Use Berkshire Bank services until 5PM ET
|
Unavailable
|
Unavailable
|
Available at HVCU
|
| Wire Transfer Services | Use Berkshire Bank services until 5PM ET
|
Unavailable
|
Unavailable
|
Available at HVCU
|
Please note: You will be unable to open or close accounts during conversion weekend. If you would like to explore other options that may be available to you after conversion is complete, please visit your local branch or call our Contact Center (845.463.3011, option 7) and we would be happy to assist you further.