Supporting Our Members Through Uncertain Times

Info for members impacted by the government shutdown.

HVCU remains strong and committed to supporting members through the government shutdown. We are here to make this difficult time easier by offering specific assistance to help you and your loved ones through the shutdown. 

  • Loan Assistance: If you are experiencing a pay disruption and need assistance with your HVCU loans, please call 845.463.3011, option 1, extension 3200, to discuss loan modifications or deferments without fees. 
  • Certificate Accounts & Timed Deposits: If you need access to your certificate accounts or other timed deposits, we will waive early withdrawal penalties. To do this, please stop by any branch or call us at 845.463.3011, option 0. You can also send us a secure email with a brief description of how we can help. 


You often hear us say we take pride in being your trusted financial partner, and times like this are just one way we will put those words into action to serve you and our community. Please reach out to us so that we can help you and your family through the current landscape with as little impact as possible to your financial well-being.