What should I do with my existing HVCU Visa Debit Card?
There’s nothing you need to do with your existing card. You can continue to use your card as you typically would. When your existing HVCU Visa Debit Card expires, you will receive a new contactless card. Once you activate the new contactless card, please destroy your existing HVCU Visa Debit Card.
How do I get a contactless HVCU Visa Debit Card?
Your contactless HVCU Visa Debit Card will be reissued when your card expires.
Where can I use my contactless card?
Anywhere you see the contactless symbol.
How close does my contactless HVCU Visa Debit Card need to be to the contactless checkout terminal?
The card must be within 1-2 inches of the contactless symbol on the checkout terminal.
How long do I need to hold my contactless HVCU Visa Debit Card over the checkout terminal?
Approximately 1-2 seconds. The contactless reader may function best if you tap the chip on the payment reader where you see the contactless symbol.
Can I still swipe or insert my card to pay?
Yes, your card still has the ability to swipe or insert to complete your transaction.
Are contactless payments safe?
Yes. Contactless payments are accompanied by a one-time security code that protects your payment information. Additionally, there’s no way you can make an accidental payment because of the proximity your card needs to be to the transaction terminal.