Monitor Your Finances with Account Alerts
Stay informed and in control with Account Alerts from Hudson Valley Credit Union. Account Alerts help you monitor account activity, enhance security, and stay connected to your finances with timely notifications delivered by email, text message, or mobile app push notification. Whether you want to track transactions, monitor balances, receive security notifications, or stay informed about account activity, Account Alerts make it easy to customize notifications based on what matters most to you.
Choose the Alerts That Matter Most to You
General Alerts are default security alerts and other notifications triggered by important events, such as changes to your personal information.
- Profile Changed Alert1 - Notifies you when there is a change to your online banking username or password.
- Contact Information Changed Alert1 - Notifies you when there is a change in online banking to your email address, phone number, or address. If you change your email address, you will receive a notification at both your old and new email addresses.
- Linked Account Alert1 - Notifies you when you create a link to an HVCU account that you do not own. The owner of the other account will receive a notification as well.
- Non-Registered Device Alert1 - Sends an alert when you sign in from a device that is not one of your Remembered Devices.
- User Locked Out Alert1 - Send an alert when you have locked yourself out of online banking.
- Username Retrieval Confirmation Alert1 - Notifies you when your online banking username is requested via the Forgot Username feature.
As the name implies, Account Alerts are related to activity on your HVCU accounts.
- Automatic Deposit - Notifies you when an automatic deposit is made to an account that you specify.
- Automatic Withdrawal - Notifies you when an automatic withdrawal is made from an account that you specify.
- Balance - Notifies you when a balance goes above or below a threshold you specify.
- Balance Summary - Sends a summary of your account balances at a frequency you specify.
- Certificate Maturity - Notifies you of a certificate account maturity at the number of days that you specify prior to maturity.
- Check Cleared - Notifies you when a specific check number or check amount clears your account.
- Direct Deposit - Notifies you when a direct deposit is made to an account that you specify.
- Insufficient Funds - Alerts you when your balance falls below $0 for an account that you specify.
- Interest Credit - Notifies you when an interest credit is deposited to an account you specify.
- Loan Payment Due - Notifies you when the payment date for a loan is approaching or has passed.
- Loan Payment Received - Confirms when HVCU has received your loan payment.
- Money Market Account Transfer - Alerts you when you have exceeded six transfers on your money market account.
- Returned Check - Notifies you when a check has been returned for payment.
- Transaction - Notifies you when a credit or debit transaction occurs over an amount you specify.
- Transaction Description - Notifies you when a transaction with a specific description occurs on an account that you specify.
- Transaction Fee - Alerts you when a transaction fee is deducted to an account that you specify.
- Online Banking Access Alert - Notifies you each time your username is used to log into online banking.
- Mobile Deposit Completed1 - Notifies you when your mobile deposit is completed successfully.
Transfer Alerts notify you of the status of your transfers.
- External Transfer Account Added1 - Notifies you when an external account is added using micro-deposits or Instant Account Verification (IAV).
- External Transfer Account Blocked1 - Notifies you when an admin user blocks an external account.
- External Transfer Canceled1 - Notifies you when a financial institution cancels any of your ACH transfers.
- External Transfer Submitted1 - Notifies you when an external transfer is initiated.
- Multi-Account Transfer Submitted2 - Notifies you in real-time when you create a multi-account transfer.
- Transfer Fails - Notifies you when any of your transfers fails.
- Transfer Succeeds - Notifies you when any of your transfers are completed successfully.
- Wire Alerts1 - Notifies you of account activity related to wire transfer requests.
Set Up & Manage Your Account Alerts
Account Alerts help you stay informed about important activity related to your accounts. Customize your notification preferences to receive updates by email, text message, or mobile app push notification, giving you greater visibility and control over your finances.
Getting started is simple:
- Log in to Internet Banking or Mobile Banking.
- Select Account Alerts from the Card Mgmt & Account Monitoring menu.
- Choose the alerts you'd like to receive and how you'd like to be notified.
Tip: If you plan to receive text alerts, confirm your mobile number and opt in to SMS notifications by visiting Settings > Contact in online banking. Text alerts are sent from the short code 55124.
Additional Help for Managing Account Alerts
- If you use a spam blocker, modify your settings to allow emails from addresses using the hvcu.org domain and whitelist alerts@hvcu.org.
- You will receive alerts from short code 55124.
- To stop receiving any or all alerts, simply toggle the applicable alerts to the "off" position.
We Are Here To Help
Important Legal Disclosure & Information
While there is no charge by HVCU to use Account Alerts, standard text message rates apply if you choose your mobile phone as a means of notification. Please check with your particular service provider and plan for your text message rates. To ensure that you receive your notifications, please be sure to whitelist alerts@hvfcu.org.
1This alert is a default system notification and cannot be turned off.
2Available for business members only.