In the first year, an estimated 20% of U.S. small business fail. By the end of their fifth, roughly 50% have shut their doors permanently. Why? Businesses often face planning problems, issues with demand, cash flow, limited access to financing, a lack of research, and expanding too quickly are all recognized challenges. Despite these challenges, 250,000 entrepreneurs in the U.S. dare to defy the odds every day because they know the rewards for success are worth it.
Owning a small business comes with independence, flexibility, control, and a host of opportunities. However, it often also comes with uncertainty, a large financial and time commitment, and risk. Let us help you discover ways to meet the changing needs of your business. In this free small business webinar series, we will bring together experts from various fields, providing timely strategies and tactics that you can implement to overcome the economic challenges of the coming year.
Customer Journey Mapping
Thursday, August 12, 2021 | 2:00 PM ET
Amplify your growth by learning more about your customers. The interaction your customer (or potential customer) has with your company is vital. From research to purchase, every aspect of their journey and the experience they take away from it, determines whether or not you can attract and retain their business. Learn how to identify areas of exceptional service and key tension points.
The Future of Payments
Pre-Recorded Session | September 16, 2021
Evaluate consumer behavior and its effects on businesses. Acknowledge the transformation of payments including contactless Point-Of-Sale, eCommerce, and subscription-based models.
Commercial Loan Basics
Pre-Recorded Session | October 19, 2021
Learn the basics when it comes to renovating, expanding, or relocating your business. Get inside, first-hand accounts of the financial tools needed to purchase or refinance commercial real estate.